FAQ
How much do your services cost?
There is no fee! We are paid by our vendors because we are using their businesses. This is a win-win-win for everyone!
Why should I use a travel agent?
We spend every day doing travel research and learning about where you want to go. Because they have taken lots of time to learn about the travel industry, our agents have a wealth of travel knowledge and resources. We save you time, money, and stress because of their personal experiences and familiarity; therefore, they know exactly where to go to find you the perfect, personalized vacation.
What forms of payment do you accept?
We can usually* take credit/debit payments. *Special cases happen that may not work this way, consult with us about your specific travel plans.
Do you offer payment plans?
Generally you must pay a deposit to book, and then have a final payment date closer to your travel dates*. Between booking and final payment, you can make payments at any interval that is convenient to you. *Special cases happen that may not work this way, consult with us about your specific plans.
What are standard luggage sizes?
Personal Item- 9 inches x 10 inches x 17 inches (Like a purse, laptop/briefcase, diaper bag, or small backpack)
Carry-On Bag- 22 inches x 9 inches x 14 inches (Like a large backpack, duffle bag, or small suitcase)
Checked Bag- 62 linear inches (Length + Height + Width = 62 inches or less)
When should I book?
As soon as you know exactly where and when you want to go, it’s recommended to begin the booking process. This prevents any unwanted price changes that may occur if you wait to book until a later date.
Do you offer travel insurance?
We do have travel insurance options that can be added to protect your trip. Ask us about it when you are ready to book!
When will I receive my documents?
Your final travel documents will be available approximately 2 weeks prior to your trip. We work diligently to finalize all aspects of your trip in a timely manner and will keep you updated if they should arrive any sooner or later than that.
How do I find out about passport and visa arrangements?
Unfortunately we are unable to assist with passport and visa arrangements, but we can inform you where your closest passport/visa location is.
Contact us with any additional questions!